Leadership and the ISO Management System Standards

Working with a Quality Management Consultant – Part 3 I our discussions of making use of the services of a consultant to assist the company with the design, development and implementation of a quality management system (QMS), I would like to focus on the requirements of clause 5 of ISO 10019, Use of the quality management system consult’s services. What services could the QMS consultant offer? Normally the company would consider one or more of the following services: ·          Definition of the objectives and requirements of the QMS (Ensure that the consultant takes the context of the organization into account) ·          Carry out an initial evaluation or gap analysis ·          Assist with design and implementation planning ·          Help with the design and development of the system ·     ...

  Competence Requirements for ISO 9001 Quality Management System Consultants In my series of blogs on working with a consultant when designing and implementing a quality management system in accordance with the requirements of ISO 9001, I would like to focus a bit on the competence requirements for prospective consultants, as described in ISO 10019, which provides guidance to organizations on the selection of suitable consultants. I would also like to add a bit of my own experience. In the last blog I focused a bit on the desirable attributes of a consultant. Today I want to look at the relevant education, knowledge and skills and work experience that is important for consultants to have, if your organization is going to make use of their services. This is covered in sections 4.2.3, 4.2.4, 4.2.5 and 4.2.6 of the standard. Education, knowledge and skills requirements When assessing the education, knowledge and skills of a prospective consultant, the organization needs to look ...